PRIVACY AND COOKIE POLICY

Effective Date: 06/Abril/2025
Company Name: OPAWEY E.E.
Website: www.opawey.com

1. Our Commitment to Privacy

At Opawey E.E., we are committed to protecting your personal data and respecting your privacy, in full compliance with the General Data Protection Regulation (GDPR - EU 2016/679). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or services.

2. What Personal Data We Collect

We may collect personal data such as your name, phone number, email address, travel details, pick-up and drop-off locations, and flight or ferry information when you make a booking or contact us. We may also collect payment information through secure third-party payment processors. This data is collected either directly from you through forms or indirectly via tools that help us manage bookings and customer communication.

3. How We Use Your Information

Your personal information is used solely for the purpose of fulfilling your booking, providing you with our private transfers and guided tours, and ensuring a smooth and personalized customer experience. For example, we use your travel details to monitor your flight or ferry in real-time and adjust pick-up times accordingly. We also use your email to send booking confirmations, reminders, or to respond to inquiries.

4. Legal Basis for Data Processing

We process your data lawfully based on one or more of the following legal bases: your explicit consent when you voluntarily provide your information; the necessity of processing to perform a contract for the services you request; or to fulfill legal obligations such as invoicing and record-keeping.

5. Who We Share Your Data With

We do not sell, rent, or trade your data with any third parties. However, we may share essential booking details with our trusted drivers or service partners who are directly involved in delivering your transfer or tour. Any such data sharing is limited, secure, and necessary for the service.

6. How We Store and Protect Your Data

Your data is stored on secure servers and protected with technical and organizational security measures to prevent unauthorized access, alteration, or loss. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights Under GDPR

Under GDPR, you have the right to access the personal data we hold about you, request corrections, object to the processing of your data, request data portability, or ask for your information to be deleted. You can also withdraw your consent at any time. To exercise any of these rights, please contact us at [your email].

8. Changes to This Policy

We may update this policy occasionally to reflect legal, technical, or service-related changes. We recommend you review it periodically. Your continued use of our website implies your acceptance of any changes.

9. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: info@opawey.com
Phone: 2109333164
Address: Athens, Greece. 17121.

COOKIE POLICY

1. What Are Cookies

Our website uses cookies to enhance your browsing experience and to help us understand how our site is used. Cookies are small text files stored on your device when you visit a website. They help us recognize your browser and remember preferences such as language, region, and login status.

2. Types of Cookies We Use

We use essential cookies for the basic functioning of the site, performance cookies to analyze how users interact with our website, and functionality cookies to remember user settings. We may also use third-party cookies for analytics and security purposes, such as Google Analytics.

3. Your Consent and Control

When you first visit our site, you will see a cookie consent banner asking for your permission to use non-essential cookies. You can accept all cookies, reject non-essential ones, or customize your preferences. You can also change your cookie settings at any time through your browser settings.

4. More Information

By continuing to use our website, you agree to our use of cookies as described in this policy.